To open a trading account with IUX, you are required to successfully complete the identity verification process. Please note that the verification steps may vary depending on the country you have selected. You can find the specific steps for each country below:
- Indonesia
- Malaysia
- Vietnam
- Singapore
- Philippines
- Thailand
- Myanmar
- India
- Japan
- Laos
- Nigeria
- Kenya
- Ghana
- Canada
- Ecuador
- Peru
- Colombia
- Chile
- Mexico
For residents of Thailand, Indonesia, Malaysia, Vietnam, Singapore, Philippines, Nigeria, Kenya, Ghana, Canada, Ecuador, Peru, Colombia, Chile, and Mexico, please follow these steps:
1. Log in to the IUX website.
2. Go to the “Accounts” section, where you will be directed to the “Proof of Identity (POI) verification process” page.
3. Select the type of document you’re willing to use for identity verification. Enter the corresponding document number and click “Continue.”
4. You will be taken to the document upload page, see more about document requirement. Choose the most convenient method for uploading your document:
- Camera device: Use the camera on your device to take a photo of the document.
- Upload file: Upload a file of the document that you already have.
- Use another device: Use a different device if the current one is not convenient. The system will display a QR code for scanning, and you will be taken to the Application.
5. Once you have successfully uploaded the document, the system will process it.
6. If the document is a valid-required document, the system may request additional personal information from you.
7. After seeing the “Success” message, you can open a real account. Follow the link for how to open an account.
Please note that if you fail on the document upload process, you can upload additional documents up to 3 times. If you still do not pass after the third attempt, your account may be blocked for 5 minutes or indefinitely. Please contact the IUX support team for guidance in such cases.
For residents of India, please follow these steps:
1. Log in to the IUX website.
2. Go to the “Accounts” section, where you will be directed to the document upload page.
3. You will be taken to the document upload page, see more about document requirement. Once you have successfully uploaded the document, you will need to provide accurate personal information.
4. Click “Continue” after entering all required information.
5. After submitting the information, the system will send an OTP to the provided mobile number. Enter the valid OTP within the specified time.
6. Once completed, please wait for our team to verify your Proof of Identity (POI). You will receive a confirmation email. Follow the link for how to open an account.
For residents of Myanmar, please follow these steps:
1. Log in to the IUX website.
2. Go to the “Accounts” section, where you will be directed to the document upload page.
3. You will be taken to the document upload page, see more about document requirement. Choose the most convenient method for uploading your document:
- Camera device: Use the camera on your device to take a photo of the document.
- Upload file: Upload a file of the document that you already have.
- Use another device: Use a different device if the current one is not convenient. The system will display a QR code for scanning, and you will be taken to the Application.
4. Once you have successfully uploaded the document, you will need to provide accurate personal information.
5. Click “Continue” after entering all required information.
6. After submitting the information, the system will send an OTP to the provided mobile number. Enter the valid OTP within the specified time.
7. After seeing the “Success” message, you can open a real account. Follow the link for how to open an account.
Please note that if you fail on the document upload process, you can upload additional documents up to 3 times. If you still do not pass after the third attempt, your account may be blocked for 5 minutes or indefinitely. Please contact the IUX support team for guidance in such cases.
For residents of Japan and Laos, please follow these steps:
1. Log in to the IUX website.
2. Go to the “Accounts” section, where you will be directed to the document upload page.
3. You will be taken to the document upload page, see more about document requirement. Once you have successfully uploaded the document, you will need to provide accurate personal information.
4. Click “Continue” after entering all required information.
5. After submitting the information, please wait for our team to verify your Proof of Identity (POI). You will receive a confirmation email. Follow the link for how to open an account.
For further assistance or any questions, please do not hesitate to contact our dedicated support team. We are available 24/7 and ready to provide prompt and professional assistance.