Help Center

We can help. Send us the topic that best describes your issue with your specific details on [email protected]

Resetting and withdrawing of bonus

IUX Markets provide two different types of bonuses. you can claim a $30 Welcome Standard Bonus account and a bonus 35% up to $300 on your first deposits. Once you spend it all, you can claim a bonus 25% up to $3,000. Please visit Policy on our website for more...

Swap Calculating

Swap is the fee charged when the client holds a position overnight. It will be calculated every day from 5:00 AM to 6:00 AM of every day in Thailand time. For common forex pairs, Swap rates are calculated 3 times on Wednesdays and not calculated on Saturdays and Sundays. Swap...

Spreads Calculating for Cryptocurrency

Example: BTCUSD Formula = [spread * (contract size*(10 ** -digit) * lot) ] * rate account currency Spread for BTCUSD 3,000 points Contract size = 1 Digit = 2 Lot size = 1 Rate account currency = 1 Formula for 1 Lot = (1*0.01*3000)*1= 30, The spread is $30 Example:...

Calculation of Gold and CFDs Margin

If the Quote Currency is USD, you can calculate as follows: Margin = (lot*Contract size/Leverage)/Exchange rate Note : Exchange rate converts from Base Currency into Account Currency. For example; Open SELL 0.1 GBPUSD, 1:200 Leverage, 100,000 Contract Size, and the Exchange rate is 0.92 Margin = (Lot*Contrat Size /Leverage) =...

How to get $30 bonus from Welcome Standard account?

IUX Markets presented to you a free $30 Bonus from our new account. This bonus can be a starting point for our clients to start trading with confidence and also increase trading potential. To receive a free $30 bonus from Welcome Standard account, you will be a new client who...

Calculating profit and loss

You can calculate the profit and loss using the formula below: 1. Calculating the difference between the open and close prices; Difference between open and close price = (Open price-Close price) * 10^digit Note : Digit = Decimal 2. Pip Value = ( ( Contract size x Lot) x 10^-digit...

Pip Value Calculating

Pip Value Calculating Pip value = (Contract size x Lot) x 10^-digit ) / exchange rate whereas, Example BUY USDJPY 0.05 Lot , Contract Size 100,000, Digit 3, Exchange rate USDJPY 145.18 Pip Value = ((100,000 x 0.05) x (10^-3)) = 5 JPY = 5 JPY / 145.18 = $0.034

The Lowest Trades Allowed In Cryptocurrency On MT5

The lowest trades allowed in Cryptocurrency on MT5 in every account are 0.1 Lot except BTC 0.01 Lot. The change does not affect the previous trades, it may happen without prior notice. Minimum and maximum trades allow on MT5 : Except

Decreasing Leverage during volatile markets on MT5

In the case of breaking economic news, volatile markets, or high frequency trading Liquidity Provider will automatically decrease leverage to 1:200 without notification. After the markets have stabilized, leverage will return to normal or to set up leverage. For more information, visit this link to terms and conditions 3.6.6: Click...

What is Take Profit and Stop Loss ?

Take Profit and Stop Loss orders are key positioning directives for managing investment risk. In order to trade securities, stop loss and take profit options can be used with any broker’s trading software. In the absence of the TP/SL command, get in touch with your service provider because it is...

Margin Call and Stop out

A Margin Call is a measure of the risk level of an investor’s portfolio or maintaining the investment level if there is a risk. There will be a notification in the investor’s portfolio. The margin call level is at the discretion of each broker. Margin call varies in each account:...

What is Myfxboox ?

Myfxbook is a website that offers Auto Trade services to keep your trading information in several formats. Through the Myfxbook website, you may display your trading portfolio while building your own investing portfolio without having to pay any turnover or management fees. Furthermore, AutoTrade can run on its own dedicated...

What Trading Strategy Can Be Used?

Our broker has a strict policy for trading strategies like Arbitrage and Hedging. We prevent Arbitrage strategy on every product, and the Hedging that takes advantage in receiving more bonus. If the account is found guilty, it can be frozen immediately in all cases without prior notice. **Aside from two...

Trading Password and Investor Password

When login to a trading platform, the majority of investors are perplexed by the selection of the code, which occasionally employs the incorrect password type to access the system. This causes the problems with logging in to a trading platform. It frequently runs into a problem for beginner traders who...

Leverages for MT5

Leverages vary from each financial instruments group according to the Liquidity Providers. Major pairs in Forex: Leverage is set as you open the account. Minor pairs in Forex: Leverage is set as you open the account. Index: Leverage is up to the Liquidity Providers or this calculation Leverage = (Open...

What is Leverage ?

Leverage is a tools that allow traders to trade with multiple times of the amount of your equity. This type of technique in the forex market allows you to control a large amount of money while using very little of your own money and borrowing the rest form broker. Leverage...

What is internal transfer?

You can make an internal transfer from one trading account to another. Using the internal transfer account at the control panel with the following simple steps: 1. Enter the control panel at www.iuxmarkets.com by filling in your email and password. 2. Select the ‘Transfer’ function, then complete the information as...

What are the account details?

For the ‘Account’ function, all your trading account details are available. You can check your trading account as follows: Standard account: The control panel will show you a list of all your Standard accounts. Each account page will have the following information: 1. MT5 trading account number is the number...

Can there be slippage?

There is very little chance of slippage if you trade with IUX Markets from time to time when important economic news is released thus the price will adjust rapidly. In this case, your order may be priced at a different rate than your preferred price. At IUX Markets, your order...

Market’s opening and closing hours

The user will see the time as it is on the IUX Markets server, which is GMT+0. When determining an instrument’s opening or closing time on IUX Markets, compare it to GMT+0 for the timezone you are now in. For instance, if you are in Malaysia, your time zone is...

CFDs market trading hours

CFDs trading sessions The CFDs market is a decentralized international market with no geographical borders and functions around the clock, five days a week. You can trade the market any time of the day or night doesn’t necessarily mean that you should. As one major international trading center closes, another...

What is LotBack ?

Regardless of profit or loss, it is possible to obtain LotBack. Each order you execute will be calculated as a returned lot to the customer. It will help increase the profit even further, or if the trade is losing, a substantial amount will be returned. It can help reduce losses...

Download and Login for Trading Account

After creating a live account, you can click or visit the IUX Markets website to download the trading software. We offer MetaTrader 5 applications for Windows and Mac OS to cater to the diverse needs of our clients. For accessing the trading platform on a computer:

What is an IUX Markets Swap-Free trading account?

IUX Markets offers Swap-Free accounts on all account types, including Standard, Standard+, Pro and Raw, except for Cent accounts, which are subject to Swap fees. If a customer applies to open a new account, they will not be charged Swap fees. However, if a customer maintains open positions overnight, they...